This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

problem accessing my internet provider web site.

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Graushadow95

Graushadow95
Graushadow95
more options

For several weeks (since an update to Firefox was installed) I have not been able to get FIrefox to connect to my internet service provider home page. I keep getting:

Unable to connect Firefox can’t establish a connection to the server at www.iserv.net.


I can connect to many other web sites, and it isn't a firewall issue either.

For several weeks (since an update to Firefox was installed) I have not been able to get FIrefox to connect to my internet service provider home page. I keep getting: Unable to connect Firefox can’t establish a connection to the server at www.iserv.net. I can connect to many other web sites, and it isn't a firewall issue either.

Saafara biñ tànn

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

You can try to use the DNS Lookup tool on the about:networking page.

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Saafara yiñ Tànn

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

You can try to use the DNS Lookup tool on the about:networking page.

Graushadow95
Graushadow95 Ki laajte
more options

Interesting, the link in your answer went directly to the server web site. I saved it as a bookmark, then went to the Home section of the Options tool and set the home page to the saved web site. It now works correctly.

Thank you