This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'm suddenly unable to open the Walgreens website through Firefox. I can still open it in Chrome but Firefox is my default browser.

  • 4 tontu
  • 1 am na jafe-jafe bii
  • 18 views
  • i mujjee tontu mooy berginl

more options

I use the Walgreens site frequently for work photos. For the last couple of days I've been unable to open that site using Firefox. I've tried various ways and it just never loads. I went to Chrome and was able to get to Walgreens that way but Firefox is my preferred browser. Help!!

I use the Walgreens site frequently for work photos. For the last couple of days I've been unable to open that site using Firefox. I've tried various ways and it just never loads. I went to Chrome and was able to get to Walgreens that way but Firefox is my preferred browser. Help!!

All Replies (4)

more options

Please explain the problem in detail. What happens? What are the exact error message(s) ?

more options

Nothing happens. I don't get an error message. A new tab pops up but the screen is blank. It simply never loads. All I see is New Tab and the bouncing dot.

more options

Can Firefox resolve this domain if you check this in the DNS lookup tool on the about:networking page?

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.

more options

I tried all those things. I'm not entirely sure what I'm looking for using the first two links. I didn't see anything that indicated that Walgreens was blocked. I tried using "Ctrl+F5" and "Ctrl+Shift+R and nothing happened.