Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Synced login info is sort of available on my iPhone, but when trying to login on website, it only shows the old (obsolete) login info... Any idea?

  • 4 tontu
  • 2 am na jafe-jafe bii
  • 16 views
  • i mujjee tontu mooy Eran FF sync

more options

Login name and password changed on website. I changed it on my Mac. Deleted the old login. Synced my Mac and iPhone. Only new login info is shown on Mac as well as iPhone. So syncing seems to work alright. But... as soon as I try to login, it will only show the old (obsolete) login info. What is happening here? Seems to be a problem on the iPhone to me I restarted FF and iPhone a few times, but nothing changed.

Login name and password changed on website. I changed it on my Mac. Deleted the old login. Synced my Mac and iPhone. Only new login info is shown on Mac as well as iPhone. So syncing seems to work alright. But... as soon as I try to login, it will only show the old (obsolete) login info. What is happening here? Seems to be a problem on the iPhone to me I restarted FF and iPhone a few times, but nothing changed.

All Replies (4)

more options

Sorry, I don't get what you mean... Both my Mac and my iPhone have the same Apple ID. Or do you mean something else? Than please explain.

more options

It sounds like you are using multiple logins. Try deleting outdated login credentials and try again.

more options

Thanks @howdytom, but I deleted the earlier login data already... Unfortunately only the old data just keeps on reappearing on my iPhone when I try auto fill in Entry and Password... Strange thing is when I look in the normal Entries and Passwords function, the old login data are not there any more and only the new (correct) one is available. So somehow there seems to exist a disconnection between the Sync function and the auto fill in (Entries and Passwords) function on my iPhone...