Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

problem displaying email messages

  • 5 tontu
  • 2 am na jafe-jafe bii
  • 4 views
  • i mujjee tontu mooy Mac

more options

Email works. I have a huge problem displaying the contents of the email. New email arrives, I click on it and won't load the message.

Email works. I have a huge problem displaying the contents of the email. New email arrives, I click on it and won't load the message.

Saafara biñ tànn

It is also possible the index is out of synch. right click on folder and select 'Properties' click on 'Repair Folder' button click on 'OK' select another folder and then select 'fixed' folder.

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (5)

more options

Maybe your setting is set to read in Plain Text, but the email was only sent in HTML. Usually, it is good practise to send an email in both HTML and Plain Text, but I have known some people who do not know what they are sending.

Check 'View' > 'Message Body as' > select 'Original HTML'

or even test the 'Simple HTML' option.

Toad-Hall moo ko soppali ci

more options

Saafara yiñ Tànn

It is also possible the index is out of synch. right click on folder and select 'Properties' click on 'Repair Folder' button click on 'OK' select another folder and then select 'fixed' folder.

more options

Thanks. Repair folder seemed to do the trick.

more options

The incoming messages disappear from the post office box after a time. They do not show after cca. 14 days and 200 pieces of email.

more options

HELP: I can see emails until 9 am this morning. I can send emails. When I click on "Get" I can see them being loaded, but no emails after 9 am are being displayed.

What can I do? Mac, Kensington, CA