This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

two step authenticator broken, looked out

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 17 views
  • i mujjee tontu mooy Paul

santa_claus
santa_claus
more options

Got a new android 9.0 phone and installed firefox and google authenticator on it. Added firefox in the authenticator using my backup codes I've without any problem but the firefox sync refuce all attempts to login using the two step code that google authenticator gives me. Have done three attempts now and every time I get rejected

Got a new android 9.0 phone and installed firefox and google authenticator on it. Added firefox in the authenticator using my backup codes I've without any problem but the firefox sync refuce all attempts to login using the two step code that google authenticator gives me. Have done three attempts now and every time I get rejected

Saafara biñ tànn

Hi

Are you able to access you Firefox account at https://accounts.firefox.com/signin ?

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Saafara yiñ Tànn

Hi

Are you able to access you Firefox account at https://accounts.firefox.com/signin ?