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Lost logins and passwords after a refresh

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy FredMcD

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I've recently refreshed Firefox V80.0 on my PC and in the process lost my stored logins and passwords. However they are still available in my iPad and Android phone in both Firefox browser and Lockwise. I've tried syncing to get them back to the PC with no success. If I go to "Logins and Passwords" in the browser menu it opens the Lockwise page and asks me to log in to that. I just get a page saying "no synced logins found" even after syncing both the PC and the mobiles.

I've recently refreshed Firefox V80.0 on my PC and in the process lost my stored logins and passwords. However they are still available in my iPad and Android phone in both Firefox browser and Lockwise. I've tried syncing to get them back to the PC with no success. If I go to "Logins and Passwords" in the browser menu it opens the Lockwise page and asks me to log in to that. I just get a page saying "no synced logins found" even after syncing both the PC and the mobiles.

Saafara biñ tànn

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (3)

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Saafara yiñ Tànn

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

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Sorted - thanks Fred!

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Glad to help. Safe Surfing.