This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Location service

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy vkcall

more options

When a website asks if I would like to share my location, and I choose to share, the location I end up with, is various towns in Washington state. I live, and am physically located in Pocatello Idaho. The location service has NEVER FUNCTIONED CORRECTLY on ANY PHONE or website.

When a website asks if I would like to share my location, and I choose to share, the location I end up with, is various towns in Washington state. I live, and am physically located in Pocatello Idaho. The location service has NEVER FUNCTIONED CORRECTLY on ANY PHONE or website.

All Replies (3)

more options

Are you possibly using a VPN ?

You can use websites like these to see how your location is reported via a reverse DNS lookup of your IP:

You may have to enable GPS in case the location reported by your IP is off.

more options

No freakin idea what any of those acronyms stand for. Location settings in phone are on. Location in Mozilla settings are on. Anytime a website asks if I want to share my location, and I do, website says I'm located in Washington state. I live and am physically located in Pocatello Idaho. Shit is just screwed up!!!

more options

VPN, DNS mean absolutely nothing to me. I know location is enabled in both phone settings and Mozilla settings. Websites ALWAYS say I'm located in Washington state! I fuckin live and am physically located in Pocatello Idaho. Shit just screwed up, and I'm not educationed enough to know how I!! can fix it, just pisses me off trying to get website to realize where I'm actually located.