This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

ThunderBird hangs for every few minutes

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 8 views
  • i mujjee tontu mooy sfhowes

chiru1
chiru1
more options

I am using the ThunderBird for more than 10 years. Since last 2 years ThunderBird is frequently hanging, particularly when a new email is coming it hangs for about 4-5 seconds.

First I used a ThinkPad Core i5, 8GB RAM and it worked great. And I changed it to another new ThinkPad Core i5 and 24 GB RAM and it is continuously hanging (inbuilt RAM is 8GB but I upgraded it to 24GB because of TB hanging issue). Again, just 2 months ago I purchased a new ThinkBook Core i7, 10th Gen, 4.9 Turbo Boost Processor, 512 SSD, 16 GB RAM and for the first 10 days it worked great. But again, after 10 days it is started giving me same hanging problem. I am using IMAP Mail Server (Google).

I think the problem is my email. I am using the same email for more than 6 years and it has 10,000+ emails in the Inbox and 120,000+ emails in the Sent folder (with attachment sizes 50KB to 1MB) and about 1,000+ emails in the other folders. And I have added 3 other email accounts to TB but these has less emails like 1,000-2,000 for all 3 email accounts together. Please help me to solve the TB Hanging issue.

I am using the ThunderBird for more than 10 years. Since last 2 years ThunderBird is frequently hanging, particularly when a new email is coming it hangs for about 4-5 seconds. First I used a ThinkPad Core i5, 8GB RAM and it worked great. And I changed it to another new ThinkPad Core i5 and 24 GB RAM and it is continuously hanging (inbuilt RAM is 8GB but I upgraded it to 24GB because of TB hanging issue). Again, just 2 months ago I purchased a new ThinkBook Core i7, 10th Gen, 4.9 Turbo Boost Processor, 512 SSD, 16 GB RAM and for the first 10 days it worked great. But again, after 10 days it is started giving me same hanging problem. I am using IMAP Mail Server (Google). I think the problem is my email. I am using the same email for more than 6 years and it has 10,000+ emails in the Inbox and 120,000+ emails in the Sent folder (with attachment sizes 50KB to 1MB) and about 1,000+ emails in the other folders. And I have added 3 other email accounts to TB but these has less emails like 1,000-2,000 for all 3 email accounts together. Please help me to solve the TB Hanging issue.

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

If you run Windows in safe mode, does TB still hang? This will test the effect of startup apps such as security/AV, but there are many other sources of 'hanging':

https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems