This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Emails not downloading

  • 3 tontu
  • 2 am na jafe-jafe bii
  • 11 views
  • i mujjee tontu mooy sndybeech

kegarth
kegarth
more options

Suddenly today no emails are downloading to any of my accounts in Thunderbird. I have several cox, gmail, and outlook accounts, and they all were working fine yesterday. I am still able to send emails from Thunderbird, just not see the incoming emails.

Suddenly today no emails are downloading to any of my accounts in Thunderbird. I have several cox, gmail, and outlook accounts, and they all were working fine yesterday. I am still able to send emails from Thunderbird, just not see the incoming emails.

Saafara biñ tànn

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

Jàng tontu lii ci fi mu bokk 👍 2

All Replies (3)

sndybeech
sndybeech
more options

I asked similar help earlier today. as far as I know not replies but this makes me 

think my first suspicion that Thunderbird changed something overnight. drag.
Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Saafara yiñ Tànn

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

sndybeech
sndybeech
more options

thanks. I am using it. bummer . I hate to turn it off. hope they fix it soon. Appreciate your telling me very much