This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird 78.01

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 9 views
  • i mujjee tontu mooy Wayne Mery

more options

I have all email accounts blocked from receiving. I deleted the passwords and changed the authentication configurations to try out but nothing happened. all imap / imaps and pop3 / pop3s are in limbo. Smpt / Smtps works perfectly. Do you have a solution ?? Thanks Alessio

I have all email accounts blocked from receiving. I deleted the passwords and changed the authentication configurations to try out but nothing happened. all imap / imaps and pop3 / pop3s are in limbo. Smpt / Smtps works perfectly. Do you have a solution ?? Thanks Alessio

All Replies (1)

more options

If you are using ESET/NOD32 security/AV then probability is high that ESET is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.