This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't save images to windows photo gallery anymore

  • 8 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy jonzn4SUSE

more options

I have a windows 10 laptop with firefox as the default browser. I do not like windows 10 photos, so I downloaded a older copy of windows photo gallery which I am used to and prefer. This has been working fine until recently. Now firefox saves images to windows 10 photos. I made sure to make photo gallery the default app for all images (jpegs etc.) but it still saves them to windows 10 photos.

I have a windows 10 laptop with firefox as the default browser. I do not like windows 10 photos, so I downloaded a older copy of windows photo gallery which I am used to and prefer. This has been working fine until recently. Now firefox saves images to windows 10 photos. I made sure to make photo gallery the default app for all images (jpegs etc.) but it still saves them to windows 10 photos.

Saafara biñ tànn

I just updated from firefox 84.0.1 to 84.0.2 and it looks like it's working again?!? I think I updated to 84.0.1 around the time I first noticed the problem. Is it possible .1 caused my problem and .2 fixed it? (The possibility also exists that I am incompetent at operating my windows 10 laptop :) Well it seems to be working now, thanks again for taking the time to reply.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (8)

more options

I just realized the images are not in windows 10 photo gallery either!? they are just in the firefox downloads library and they open in photo gallery but are no longer saved there. Something has changed recently though , and I need to know what setting I'm missing. thanks for any help.

more options

Firefox just downloads the images to the location you pick and that's it for Firefox. When you want to view the pic, Windows will use the default app. see screenshot What is your default Photo Viewer app?

more options

This is what's confusing me. I do have my preferred default photo app selected (windows photo gallery, I just checked again now) and up until recently it worked fine. I wonder if a recent windows update (12/10/20) changed some other setting. I was aware when I downloaded photo gallery that windows 10 doesn't support that older application, but it has been working fine until now.

more options

There is no confusion about Firefox right? This is not a browser issue, this is a Windows issue. Firefox just downloads the images to your set location and that's it.

more options

Well something changed, either with windows or firefox, I'm just trying to find out what. I'm not sure why you dismiss the idea that it might be a browser issue. Oh well, I guess I'll look elsewhere for answers. Thanks for taking the time to reply.

more options

Just to be clear... The issue is that the new photo app is opening your photos instead of the older one that you like. Is that correct?

more options

Saafara yiñ Tànn

I just updated from firefox 84.0.1 to 84.0.2 and it looks like it's working again?!? I think I updated to 84.0.1 around the time I first noticed the problem. Is it possible .1 caused my problem and .2 fixed it? (The possibility also exists that I am incompetent at operating my windows 10 laptop :) Well it seems to be working now, thanks again for taking the time to reply.

more options

Good. Mark your last post as the solution.