We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Some new emails missing from Inbox after downloading.

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Matt

more options

I've used Thunderbird on Windows for years and have hundreds of messages saved in local folders. I "guard" 4 different accounts, 2 at gmail and 2 at my local service provider.

For several months now, when I launch Thunderbird I see it checking the 4 mailboxes and I see the correct number of new messages in parens after the mailbox name in the Inbox tab. But some of those new messages do not appear in the Inbox list. If I then click on each of the 4 mailbox names under the Inbox tab, the new messages do appear. Or, if I close and immediately relaunch Thunderbird, all new messages appear, no problem.

I've updated Thunderbird and Windows, yet the problem continues. I suspect a corruption in the TB database, but I don't see any options to clean, compress, fix the database.

I've used Thunderbird on Windows for years and have hundreds of messages saved in local folders. I "guard" 4 different accounts, 2 at gmail and 2 at my local service provider. For several months now, when I launch Thunderbird I see it checking the 4 mailboxes and I see the correct number of new messages in parens after the mailbox name in the Inbox tab. But some of those new messages do not appear in the Inbox list. If I then click on each of the 4 mailbox names under the Inbox tab, the new messages do appear. Or, if I close and immediately relaunch Thunderbird, all new messages appear, no problem. I've updated Thunderbird and Windows, yet the problem continues. I suspect a corruption in the TB database, but I don't see any options to clean, compress, fix the database.

All Replies (1)