This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Firefox Spinning Colorwheel on MacOS

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 29 views
  • i mujjee tontu mooy terryfrum

terryfrum
terryfrum
more options

I am running the current version of Firefox 86.0.1 and MacOS Big Sur 11.23. More often than not when trying to open a webpage I get the spinning colorwheel and the page does not load, after about 5 minutes the spinning colorwheel goes away and Firefox is dead. I must kill it and restart. This also happened frequently before the latest MacOS update.

I am running the current version of Firefox 86.0.1 and MacOS Big Sur 11.23. More often than not when trying to open a webpage I get the spinning colorwheel and the page does not load, after about 5 minutes the spinning colorwheel goes away and Firefox is dead. I must kill it and restart. This also happened frequently before the latest MacOS update.

All Replies (2)

milosagastume11
milosagastume11
more options

Hi, terry, try this:

https://support.mozilla.org/en-US/kb/websites-show-spinning-wheel-never-finish-load

Have you solved the problem?

terryfrum
terryfrum Ki laajte
more options

Thanks, I went though most of those before posting. No, that didn't solve the problem. It's intermittent and although it happens frequently it doesn't happen all of the time. One of the suggestions was to refresh, but refresh doesn't work either. In Mac I always have to force quit and start over. No malware, only 3 plugins which I disabled. No point trying safe mode since I never know when it is going to happen and the menu isn't available when this happens either.

Thanks, I appreciate the input.