Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't get inbound or outbound mail

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 9 views
  • i mujjee tontu mooy yuri101

more options

I have THunderbird version 78.11.0 installed on 2 windows 10 computers. I'm using 2 accounts - yuri101@prodigy.net and yuri@prodigy.net. Both accounts are using the same inbound/outbound servers. Today suddenly one of the accounts on both computers can't receive or send any emails. I'm getting message that password on inbound.att.net and outbound.att.net are invalid. Settings are the same for both accounts, yuri101 is working OK, yuri is not working. I can login to att.net with yuri@prodigy.net and it's working fine. Under save passwords I see the same entry for both ids. How can I fix this issue? Thanks a lot, Yuri

I have THunderbird version 78.11.0 installed on 2 windows 10 computers. I'm using 2 accounts - yuri101@prodigy.net and yuri@prodigy.net. Both accounts are using the same inbound/outbound servers. Today suddenly one of the accounts on both computers can't receive or send any emails. I'm getting message that password on inbound.att.net and outbound.att.net are invalid. Settings are the same for both accounts, yuri101 is working OK, yuri is not working. I can login to att.net with yuri@prodigy.net and it's working fine. Under save passwords I see the same entry for both ids. How can I fix this issue? Thanks a lot, Yuri

Saafara biñ tànn

Found a problem - had to generate a secure mail key.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (1)

more options

Saafara yiñ Tànn

Found a problem - had to generate a secure mail key.