This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Anti virus advert from PC App Store is an annoying virus itself.

  • 4 tontu
  • 1 am na jafe-jafe bii
  • 14 views
  • i mujjee tontu mooy FredMcD

more options

Is there any way I can stop this annoying pop up? It started about 4 days ago. The anti virus it pushes varies and has pushed McAfee, Avast and a couple of others.

Is there any way I can stop this annoying pop up? It started about 4 days ago. The anti virus it pushes varies and has pushed McAfee, Avast and a couple of others.
Nataali seetu yiñ ci takkaale

Saafara biñ tànn

Do you know how it got on your system?


Step 1: You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (4)

more options

Saafara yiñ Tànn

Do you know how it got on your system?


Step 1: You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.

more options
more options

I don't know how it got into my system. I am very careful about clicking on unknown internet items. Thanks for your help

more options

It’s very sad, but many software downloaders/ installers will trick you into installing not only their program, but other programs as well.

You have heard of the fine print in shady contracts, right? Well, some installers you need to look at the itsy bitsy teeny weeny fine print.

You are thinking you are giving the installer permission to install the program you want by using the recommended option. But if you use the Manual Option Instead, you discover all kinds of stuff that you do not even know what it is or what it does.

From now on, everyone needs to Use The Manual Option to put a stop to this.

Note that these programs can also change browser/computer settings.