This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Frequent problem browsing Google search and Youtube

  • 3 tontu
  • 3 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy FredMcD

nikhilnikhil118
nikhilnikhil118
more options

I'm on Firefox 90 and facing frequent and intermittent problem of Google unable to load a search page from address bar. The same happens on youtube. Sometimes youtube also shows you are offline, check your internet. This happens intermittently, not always, so when Google or youtube is working and suddenly this happens and when clicked on a link, the tab hardly show loading animation for 2 seconds and then no activity.

Both the above problems are not faced on Edge or Chrome. I have tried uninstalling firefox and using older firefox version 87, but even the problems still remains. Tried disabling all addons too and this doesn't happen on any other website

I'm on Firefox 90 and facing frequent and intermittent problem of Google unable to load a search page from address bar. The same happens on youtube. Sometimes youtube also shows you are offline, check your internet. This happens intermittently, not always, so when Google or youtube is working and suddenly this happens and when clicked on a link, the tab hardly show loading animation for 2 seconds and then no activity. Both the above problems are not faced on Edge or Chrome. I have tried uninstalling firefox and using older firefox version 87, but even the problems still remains. Tried disabling all addons too and this doesn't happen on any other website

All Replies (3)

vaclav.hruby
vaclav.hruby
more options

I have the same problem as nikhilnikhil118 but it affects the entire content of Google. Searching in the address bar leaves blank page with correct link in address bar (copy/paste in restarted Firefox works). Click on bookmark (https://translate.google.cz/?hl=cs) in new tab leaves blank page with no address filled while middle click on the same bookmark opens new blank tab with address filled. Google search results click on hypertext links not responding. Click on google drive links on pages leaves new blank page with address filled (copy/restart/paste works). After restarting firefox everything works but after a while it stops responding. Sometimes it's right on the next new tab other times it works even a minute or two. I my case all started with upgrade to version 89.0. I have allready deleted history and cookies, reastart with add-ons disabled and safe mode with restoration too.

nikhilnikhil118
nikhilnikhil118 Ki laajte
more options

Very true.

I even tried uninstalling firefox, deleting old firefox data, disabling all addons on new firefox install, but the problems still continue.

I also have the same firefox version on Ubuntu, but this problem is not faced there, just on Windows 10.

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.