This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't get on AOL

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 5 views
  • i mujjee tontu mooy FredMcD

more options

I can't access my aol mail account as of this weekend through Firefox. It keeps knocking me off my internet connection. I am able to access aol through Microsoft edge.

I can't access my aol mail account as of this weekend through Firefox. It keeps knocking me off my internet connection. I am able to access aol through Microsoft edge.

All Replies (1)

more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.