This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thuderbird keeps asking for password when sending email

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 21 views
  • i mujjee tontu mooy david

more options

I have Authentication enabled on my outgoing smtp server set to "Normal password". When i send a email it keeps asking for the password and i enter the password but it does not accept. How could i fix this? I deleted the outgoing smtp connection and setup again but have the same issue.

I have Authentication enabled on my outgoing smtp server set to "Normal password". When i send a email it keeps asking for the password and i enter the password but it does not accept. How could i fix this? I deleted the outgoing smtp connection and setup again but have the same issue.

All Replies (1)

more options

From your description, it seems to be an incorrect password. If not, it may be that your account requires a special app password (AOL and GMAIL are examples of email providers who require this additional security).