This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

unnecessary downloads

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy FredMcD

info7095
info7095
more options

Downloading .pdf files from my cloud-based production software....the issue I am having is this: I ask to open, not save, and an undeleteable text file downloads to my desktop and the .pdf file saves on my desktop. I have the .pdf option under settings saved as "ask". This all started with the new update. Please fix or I am going to another browser. Thank you -

Downloading .pdf files from my cloud-based production software....the issue I am having is this: I ask to open, not save, and an undeleteable text file downloads to my desktop and the .pdf file saves on my desktop. I have the .pdf option under settings saved as "ask". This all started with the new update. Please fix or I am going to another browser. Thank you -

All Replies (1)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/manage-downloads-preferences-using-downloads-menu Changes to how file downloads are handled in Firefox version 98

  • Firefox no longer asks what to do for each file by default
  • Downloads panel automatically opens
  • Downloaded files are saved to disk
  • Set a default app to open a file type
  • "Always Open Similar Files" option from the Downloads panel
  • Frequently asked questions