This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't send email...

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy christ1

more options

I've had this problem for awhile and tried various fixes. This is my last try then I give up. Can someone suggest an alternate email program is this can't be fixed? Any help appreciated.

When Verizon switched to AOL I couldn't send or receive Verizon email. I read the post about app passwords, did that andIcould receive email. I've tried all the solutions posted for this common problem. The last suggestion I got was to change to oAUTH which isn't available in drop down but found somehow. When I made the change I could no longer send or receive. Switched back and can receive again.

My Spectrum twc email has never been a problem. Everything works fine on AOL web mail.

When sending email, Thunderbird doesn't accept app or regular password.

Thunderbird 98.0, Windows 11 upgrade, calendar add-on.

I've had this problem for awhile and tried various fixes. This is my last try then I give up. Can someone suggest an alternate email program is this can't be fixed? Any help appreciated. When Verizon switched to AOL I couldn't send or receive Verizon email. I read the post about app passwords, did that andIcould receive email. I've tried all the solutions posted for this common problem. The last suggestion I got was to change to oAUTH which isn't available in drop down but found somehow. When I made the change I could no longer send or receive. Switched back and can receive again. My Spectrum twc email has never been a problem. Everything works fine on AOL web mail. When sending email, Thunderbird doesn't accept app or regular password. Thunderbird 98.0, Windows 11 upgrade, calendar add-on.

All Replies (1)

more options

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.