private window
all of a sudden i click on private window and it will not open as private a regular window opens please help i do not understand why all of a sudden everything is changing
All Replies (4)
Let me boot to Win 7 and see if I can replicate the issue.
I'm not able to replicate the issue. see screenshot
Can you try Firefox in Safe Mode and see if the Private Window opens? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf
thanks so much but i cannot get it to work. I do not believe i can figure out how to get to safe mode
Hello drummeister1, you can launch Firefox in safe mode by holding down the SHIFT button and clicking the Firefox icon to launch Firefox. A pop-up box will be shown that tells you that you are launching Firefox in safe mode. Hope this helps!