This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox dosent sync my saved logins and passwords

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 28 views
  • i mujjee tontu mooy cor-el

more options

hi. im using firefox on my windows pc. after login to firefox account and start syncing,all bookmarks,add-ons,settings will be synced normally, expect passwords! no other devices or sessions is currently activated,just one pc. i tested firefox latest version and ESR too,same result. finally exported my passwords from chrome and imported as CVS file to firefox. but every time i login and sync firefox account again,password not be synced!

hi. im using firefox on my windows pc. after login to firefox account and start syncing,all bookmarks,add-ons,settings will be synced normally, expect passwords! no other devices or sessions is currently activated,just one pc. i tested firefox latest version and ESR too,same result. finally exported my passwords from chrome and imported as CVS file to firefox. but every time i login and sync firefox account again,password not be synced!

All Replies (3)

more options

I assume that have have syncing logins enabled.

You can open about:sync-log via the location bar to see if recent Sync error logs are available. You can upload the file to a website like Pastebin if you can't post the content of the file in a reply.

more options

cor-el said

I assume that have have syncing logins enabled. You can open about:sync-log via the location bar to see if recent Sync error logs are available. You can upload the file to a website like Pastebin if you can't post the content of the file in a reply.

logins and passwords sync are enabled in FF settings. this is sync log: https://pastebin.com/9Q2D9u5z

more options

Unfortunately the Sync log was removed by Pastebin, so I couldn't look at it.