This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

smtp server not getting mail where it needs to go

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 21 views
  • i mujjee tontu mooy david

more options

This week, I started noticing people aren't getting my emails. I changed nothing that I know of in Thunderbird to create a propblem. I'm using Thunderbird 91.9.1 (32-bit). My outgoing smtp settings are:


Server Name - smtp.comcast.net Port - 465 Connection secrity - SSL/TLS Authentication method - normal password user name - ehersh316@comcast.net


The meesages I create go into my "sent" folder, but do not arrive at their destination. I did try a 'test' message to myself at the comcast address, and it comes to my inbox. But gmail and other addresses are not going through. I called Comcast and verified the port 465 as correct, and they had me try 587 which didn't work either. I log onto Comcast in my browser, and I can send email from there as a work-around. Can you help? thanks,

This week, I started noticing people aren't getting my emails. I changed nothing that I know of in Thunderbird to create a propblem. I'm using Thunderbird 91.9.1 (32-bit). My outgoing smtp settings are: --------------- Server Name - smtp.comcast.net Port - 465 Connection secrity - SSL/TLS Authentication method - normal password user name - ehersh316@comcast.net --------------- The meesages I create go into my "sent" folder, but do not arrive at their destination. I did try a 'test' message to myself at the comcast address, and it comes to my inbox. But gmail and other addresses are not going through. I called Comcast and verified the port 465 as correct, and they had me try 587 which didn't work either. I log onto Comcast in my browser, and I can send email from there as a work-around. Can you help? thanks,

All Replies (1)

more options

The fact that you are able to send to yourself indicates that the email is being sent to the internet. When you send a gmail message to yourself, do you receive it back?