We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Cant open firefox after Ubuntu update

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy jonzn4SUSE

Josh
Josh
more options

When I open Firefox through the GUI nothing happens. It acts as if I never tried to open it.

When I attempt to open it via the CLI I get:

joshua@joshua-Z390-AORUS-PRO-WIFI:~$ firefox /snap/firefox/1443/snap/command-chain/desktop-launch: line 52: /home/joshua/.config/user-dirs.dirs: Permission denied sed: can't read /home/joshua/.config/user-dirs.dirs: Permission denied /snap/firefox/1443/snap/command-chain/desktop-launch: line 261: /home/joshua/.config/user-dirs.dirs: Permission denied cp: cannot open '/home/joshua/.config/user-dirs.locale' for reading: Permission denied /snap/firefox/1443/snap/command-chain/desktop-launch: line 266: /home/joshua/.config/user-dirs.locale: Permission denied Error: cannot open display: :0


For context: Ubuntu: 22.04 LTS


The update that I ran was simply generic system updates through the app store. Notably though it was the snap store not the ubuntu software store. Don't know if that matters.


Any ideas? Thanks a million!

When I open Firefox through the GUI nothing happens. It acts as if I never tried to open it. When I attempt to open it via the CLI I get: joshua@joshua-Z390-AORUS-PRO-WIFI:~$ firefox /snap/firefox/1443/snap/command-chain/desktop-launch: line 52: /home/joshua/.config/user-dirs.dirs: Permission denied sed: can't read /home/joshua/.config/user-dirs.dirs: Permission denied /snap/firefox/1443/snap/command-chain/desktop-launch: line 261: /home/joshua/.config/user-dirs.dirs: Permission denied cp: cannot open '/home/joshua/.config/user-dirs.locale' for reading: Permission denied /snap/firefox/1443/snap/command-chain/desktop-launch: line 266: /home/joshua/.config/user-dirs.locale: Permission denied Error: cannot open display: :0 For context: Ubuntu: 22.04 LTS The update that I ran was simply generic system updates through the app store. Notably though it was the snap store not the ubuntu software store. Don't know if that matters. Any ideas? Thanks a million!

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Try downloading Firefox from Mozilla, run it from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Looks like a OS (snap) / permission issue. see screenshot Can you download and run Firefox? If that works, then you may need to ask the question in ubuntu / snap forum. https://forum.snapcraft.io/

jonzn4SUSE moo ko soppali ci

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

This is what I get from the cmd line. see screenshot