This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New subfolder not showing in tree

more options

Hi

When I create a new subfolder (right click on parent, select new subfolder) the new subfolder does not display in the tree on the left hand pane. The folder has been created - if I go to the Subscribe option I can see it there, ticked. If I log into my Gmail account on the web page I can see it there. If I shut down TB and restart it, it appears. I have tried the Subscribe option detailed here: https://support.mozilla.org/en-US/questions/1058346 but no change.

and looked at the Profile fix here: https://support.mozilla.org/en-US/questions/987821 but I do not have a ImapMail folder in my Profile.

TB version 91.9.1 (64-bit) Running on Linux Mint 20.3 Una

In the previous version of TB this worked OK, but I can't say for sure if this started happening immediately after the upgrade or not.

Any suggestions gratefully received!

Hi When I create a new subfolder (right click on parent, select new subfolder) the new subfolder does not display in the tree on the left hand pane. The folder has been created - if I go to the Subscribe option I can see it there, ticked. If I log into my Gmail account on the web page I can see it there. If I shut down TB and restart it, it appears. I have tried the Subscribe option detailed here: https://support.mozilla.org/en-US/questions/1058346 but no change. and looked at the Profile fix here: https://support.mozilla.org/en-US/questions/987821 but I do not have a ImapMail folder in my Profile. TB version 91.9.1 (64-bit) Running on Linux Mint 20.3 Una In the previous version of TB this worked OK, but I can't say for sure if this started happening immediately after the upgrade or not. Any suggestions gratefully received!

All Replies (2)

more options

There is a bug that does not display new folder in oauth authorized account until the program restarts. It will be fixed in V102 to be released next week is my understanding.

more options

Thanks, Matt. I'm looking forward to the bug fix!