This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Deleted messages don't go to Trash folder

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 6 views
  • i mujjee tontu mooy Matt

Washington Rambo
Washington Rambo
more options

Thunderbird 102.0, When I delete a message it disappears completely. It used to got o Trash folder, in case I want to retrieve it. Previous versions said to go to settings and choose the folder you want a deleted message to go to, that doesn't appear in 102.0. Any ideas?

This was the old fix doesn't work now. 

    Right-click on the account name, and select Settings.
   Select Server Settings.
   Under When I delete a message, set it to Move it to this folder.
   Click OK.
Thunderbird 102.0, When I delete a message it disappears completely. It used to got o Trash folder, in case I want to retrieve it. Previous versions said to go to settings and choose the folder you want a deleted message to go to, that doesn't appear in 102.0. Any ideas? This was the old fix doesn't work now. Right-click on the account name, and select Settings. Select Server Settings. Under When I delete a message, set it to Move it to this folder. Click OK.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Right-click on the account name, and select Settings. Check 

  Select Server Settings.

Check 

  Under When I delete a message, set it to Move it to this folder.
  Click OK.

Ok all of those steps check out. So does the folder not appear in the account for some reason?