This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Greyed-out Folder Titles

jack90
jack90
more options

All of a sudden several Titles of Folders have greyed-out (for no known reason). Among these are Trash, Draft, and Sent. Now when I am in the Inbox of a folder and try to delete a message, the message just blinks and reappears instantly subsequentl to the last message in the Inbox. It does not appear in the Trash folder. How can I fix this ????

All of a sudden several Titles of Folders have greyed-out (for no known reason). Among these are Trash, Draft, and Sent. Now when I am in the Inbox of a folder and try to delete a message, the message just blinks and reappears instantly subsequentl to the last message in the Inbox. It does not appear in the Trash folder. How can I fix this ????

All Replies (1)

Googlethunderbird
Googlethunderbird
  • Top 25 Contributor
more options

Hello there jack. We have read your message. We try to help you.


Try to start up in safe modus , does this problem go away? https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird?redirectslug=safe-mode&redirectlocale=en-US Is this problem still away?Start up thunderbird and and is this problem still gone?


Start up Thunderbird in safe modus and try to remove the add on lightning the calander. Does problem go away?


https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem


Greetings Firefox volunteer.

Googlethunderbird moo ko soppali ci