This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

IMAP folder location

  • 1 tontu
  • 0 am na jafe-jafe bii
  • 5 views
  • i mujjee tontu mooy david

more options

A little while ago I moved my email account from my ISP to Zoho. I've just notice that when I click on 'Properties' for any of the folders in my email account (Inbox, Sent etc.) the location is still listed as the old one, not my new provider. I wondered if this is why T'bird sometimes gets stuck at 100% when saving a sent message to the 'Sent' folder?

A little while ago I moved my email account from my ISP to Zoho. I've just notice that when I click on 'Properties' for any of the folders in my email account (Inbox, Sent etc.) the location is still listed as the old one, not my new provider. I wondered if this is why T'bird sometimes gets stuck at 100% when saving a sent message to the 'Sent' folder?

All Replies (1)

more options

I cannot speak to why TB shows what appears to be the old connection, but I feel strongly that it is not connecting there, because you don't have an account there anymore. The folders are showing the proper messages, so all is working as desired. The problem of IMAP sometimes having trouble saving to sent folder is due largely (from my experience) to network issues. Consider, it must first send the message to recipient and then send the same message to your IMAP folder. I recently had a low-end IMAP account and I sidestepped the issue by defining my Sent folder locally. Not desirable, but it avoided the problem and I soon quit that account.