This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

'Import from a File' button in the Passwords tab does not work

  • 2 tontu
  • 0 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy Fuzzy

Fuzzy
Fuzzy
more options

I have my saved login and password details from another browser in a CSV and would like to import them to Firefox. I initially did not have the 'Import from a File' option in the drop down menu of the Logins and Passwords tab. After following a guide that instructed to set signon.management.page.fileImport.enabled to true in the about:config page, the option appeared. However, the said option is unresponsive to any clicks. The drop down menu simply closes once the option is selected, without any other reaction.

I'm not sure if this is a related problem but I am also unable to use the Import Wizard that appears on performing Alt+F and choosing 'Import From Another Browser...' The Import Wizard window only appears with a message that says "No programs that contain bookmarks, history or password data could be found."

Firefox browser version: 103.0.2 (64-bit) OS: Ubuntu 22.04 (64-bit) Windowing System: Wayland

Funnily enough, the 'Browse..' button for adding images under this support question doesn't work either.

I have my saved login and password details from another browser in a CSV and would like to import them to Firefox. I initially did not have the 'Import from a File' option in the drop down menu of the Logins and Passwords tab. After following a guide that instructed to set ''signon.management.page.fileImport.enabled'' to ''true'' in the about:config page, the option appeared. However, the said option is unresponsive to any clicks. The drop down menu simply closes once the option is selected, without any other reaction. I'm not sure if this is a related problem but I am also unable to use the Import Wizard that appears on performing Alt+F and choosing 'Import From Another Browser...' The Import Wizard window only appears with a message that says "No programs that contain bookmarks, history or password data could be found." Firefox browser version: 103.0.2 (64-bit) OS: Ubuntu 22.04 (64-bit) Windowing System: Wayland Funnily enough, the 'Browse..' button for adding images under this support question doesn't work either.

Saafara biñ tànn

Your last line strengthens my suspicion that the problem is due to a recent configuration change in Linux builds of Firefox. I don't know which versions of Linux are affected, but some users need to make either of these two changes to make the file/directory picker appear. As a Windows user, I can't verify this myself

(A) Install xdg-desktop-portal

This would be from your package manager, I think.

(B) Turn off auto-detection of the GTK portal

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

More info on about:config: Configuration Editor for Firefox. The moderators would like us to remind you that changes made through this back door aren't fully supported and aren't guaranteed to continue working in the future.

(2) In the search box in the page, type or paste widget.use-xdg-desktop-portal.file-picker and pause while the list is filtered

(3) Double-click the preference to display an editing field, and change the value to 0 then press Enter or click the blue check mark button to save the change. For reference, these are the valid values:

  • 0 => Never
  • 1 => Always
  • 2 => Auto-detect

Now... there are a bunch of other preferences starting with widget.use-xdg-desktop-portal. and I have no idea what those do. If your distribution has a support site with a Firefox board or active Firefox discussions, you might search there for more tips.

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Saafara yiñ Tànn

Your last line strengthens my suspicion that the problem is due to a recent configuration change in Linux builds of Firefox. I don't know which versions of Linux are affected, but some users need to make either of these two changes to make the file/directory picker appear. As a Windows user, I can't verify this myself

(A) Install xdg-desktop-portal

This would be from your package manager, I think.

(B) Turn off auto-detection of the GTK portal

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

More info on about:config: Configuration Editor for Firefox. The moderators would like us to remind you that changes made through this back door aren't fully supported and aren't guaranteed to continue working in the future.

(2) In the search box in the page, type or paste widget.use-xdg-desktop-portal.file-picker and pause while the list is filtered

(3) Double-click the preference to display an editing field, and change the value to 0 then press Enter or click the blue check mark button to save the change. For reference, these are the valid values:

  • 0 => Never
  • 1 => Always
  • 2 => Auto-detect

Now... there are a bunch of other preferences starting with widget.use-xdg-desktop-portal. and I have no idea what those do. If your distribution has a support site with a Firefox board or active Firefox discussions, you might search there for more tips.

Fuzzy
Fuzzy Ki laajte
more options

Many thanks to jscher2000! Their solution worked perfectly and took only 2 minutes. My browse button works as well now so they were right on the money.