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I don't see my saved logins

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  • 0 am na jafe-jafe bii
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  • i mujjee tontu mooy Dropa

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Hello!

I reinstalled Windows on my PC. After installing Firefox and logging in with my account, ALL my saved passwords are gone.

What required to access my logins?

Thank you in advance!

Hello! I reinstalled Windows on my PC. After installing Firefox and logging in with my account, ALL my saved passwords are gone. What required to access my logins? Thank you in advance!

All Replies (1)

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Here's the FYI. If you reinstall Windows all settings/data from anything is wiped clean. What you didn't do was to backup your profile and bookmark and login to restore them back but now everything is gone and there nothing that can be done since this wasn't a Firefox caused reinstallation of Windows O/S.