This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Firefox Sync is completely missing from Android

  • 5 tontu
  • 2 am na jafe-jafe bii
  • 33 views
  • i mujjee tontu mooy sflower1290

Clara
Clara
more options

The option to "sync and save your data" no longer appears in the main menu, nor under settings. Oddly, I can still send tabs from my laptop to my phone, just not the other way around. The option to "connect another device" in the share menu uselessly tells me "to send a tab, sign in to Firefox on at least one other device," when I've already done so.

In short, this doesn't appear to work anymore: [to set up Firefox Sync in Firefox for Android]

The option to "sync and save your data" no longer appears in the main menu, nor under settings. Oddly, I can still send tabs from my laptop to my phone, just not the other way around. The option to "connect another device" in the share menu uselessly tells me "to send a tab, sign in to Firefox on at least one other device," when I've already done so. In short, this doesn't appear to work anymore: [[https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android|How to set up Firefox Sync in Firefox for Android]]
Nataali seetu yiñ ci takkaale

All Replies (5)

Clara
Clara Ki laajte
more options

This doesn't work: How to set up Firefox Sync in Firefox for Android

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

It looks like you are connected - at the top of the Settings menu is your name. Tap that and you will see your Firefox Sync settings for Firefox for Android.

Clara
Clara Ki laajte
more options

I did that and tapped "sync now" before, but didn't see my other device under "SEND TO DEVICE" in the share menu until today. Weird. The second screenshot I shared is what appeared earlier in place of a device in the share menu, under "connect another device." Where is the option to connect another device by scanning a QR code?

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

The QR code will be provided on the other device that you wish to sign in on, such as a laptop or desktop computer.

sflower1290
sflower1290
more options

For what it is worth... If you are anything like me, you have multiple tabs open, and the three dots you're supposed to be looking for for the menu in Firefox Android is at THE BOTTOM of the screen, next to the square with number of open tabs (not at the top where one would expect them) .

I kept looking at the top for the sync options, under the hamburger menu, or under my name. All the while, if I had looked at the bottom of the screen, where the three dots are actually located on my version, it would have taken about 90 seconds. I rack this up to being 66...or just distracted by having to set up a replacement phone and all the joys that brings along with it...