We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Extensions and Search Not Working

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Goober4473

Goober4473
Goober4473
more options

As of today, all of my Firefox extensions have stopped working and all of the search engines have been removed from the Default Search Engines menu.

I've tried everything I can find for either problem, but nothing has worked and they seem related?

Extensions:

  • Reinstalling extensions did not work. They're still listed as enabled on my extensions settings page.
  • I'm not in private browsing mode and my extensions are set to be usable in private mode anyways.
  • Extension icons don't appear anywhere in the customizing menu for the toolbar, including the overflow menu.

Search:

  • Deleting the search.json.mozlz4 file did not work; it didn't create a new file.
  • "Restore Default Search Engines" button in search options is grayed out.

Both:

  • Reinstalling Firefox did not work.

I have no idea what to do at this point.

As of today, all of my Firefox extensions have stopped working and all of the search engines have been removed from the Default Search Engines menu. I've tried everything I can find for either problem, but nothing has worked and they seem related? Extensions: * Reinstalling extensions did not work. They're still listed as enabled on my extensions settings page. * I'm not in private browsing mode and my extensions are set to be usable in private mode anyways. * Extension icons don't appear anywhere in the customizing menu for the toolbar, including the overflow menu. Search: * Deleting the search.json.mozlz4 file did not work; it didn't create a new file. * "Restore Default Search Engines" button in search options is grayed out. Both: * Reinstalling Firefox did not work. I have no idea what to do at this point.

Saafara biñ tànn

It seems like messing with the values for cache size and mas processor use was causing this. Not sure which one did it, but reverting them all fixed it.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (1)

Goober4473
Goober4473 Ki laajte
more options

Saafara yiñ Tànn

It seems like messing with the values for cache size and mas processor use was causing this. Not sure which one did it, but reverting them all fixed it.