This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Cannot use firefox when vpn is on

  • 3 tontu
  • 3 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy formod

formod
formod
more options

When I use a vpn with firefox (not the firefox vpn), I cannot open normally blocked websites such as twitter or youtube, and instead they open in a sort of half-loaded state (see image). I don't face this problem with other browsers. I have tried deleting and reinstalling firefox, but it doesn't seem to work. Can anyone help out?

When I use a vpn with firefox (not the firefox vpn), I cannot open normally blocked websites such as twitter or youtube, and instead they open in a sort of half-loaded state (see image). I don't face this problem with other browsers. I have tried deleting and reinstalling firefox, but it doesn't seem to work. Can anyone help out?
Nataali seetu yiñ ci takkaale

Saafara biñ tànn

Hi formod

Do you have any add-ons installed in Firefox?

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Saafara yiñ Tànn

Hi formod

Do you have any add-ons installed in Firefox?

formod
formod Ki laajte
more options

Dropa said
Sounds more like VPN issue then a Firefox browser issue as mentioned without VPN it works fine.

That's what I figured at first but since other browsers have no issues, surely it must be Firefox's problem right?

formod
formod Ki laajte
more options

Paul said
Hi formod Do you have any add-ons installed in Firefox?

Yes I've got quite a few, but I've had them for a while now and this problem only started today

EDIT: actually after turning off all the add-ons my VPN started working again, thanks for the help!

formod moo ko soppali ci