This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google search intermittently takes about a 30 seconds to load

  • 3 tontu
  • 2 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy zeroknight

more options

Intermittently (maybe 1/20 times?), when I try to do a Google search from the URL bar I'll get a tab that doesn't load for about 30 seconds. If I search for the exact same thing in another tab it will load instantly, and if I select the url and press enter it will also load instantly. I am seeing this issue both when entering a search and when selecting text and clicking "Search Google for X".

I found a recommendation on a similar issue to set security.tls.enable_0rtt_data = false in about:config but I have seen no change with that setting.

Intermittently (maybe 1/20 times?), when I try to do a Google search from the URL bar I'll get a tab that doesn't load for about 30 seconds. If I search for the exact same thing in another tab it will load instantly, and if I select the url and press enter it will also load instantly. I am seeing this issue both when entering a search and when selecting text and clicking "Search Google for X". I found a recommendation on a similar issue to set '''security.tls.enable_0rtt_data = false''' in '''about:config''' but I have seen no change with that setting.

Saafara biñ tànn

This problem went away for me after a few weeks.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (3)

more options

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the of the others do not work properly.

See "Firefox connection settings":

more options

Saafara yiñ Tànn

This problem went away for me after a few weeks.

more options

Do you have Kaspersky? It requires its browser extension to be installed if you have "Inject script into web traffic to interact with web pages" enabled, otherwise there will be performance issues.