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Thunderbird sending messages

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I had to reinstall Thunderbird when I lost my hard disc. So far, I've got Thunderbird linked with roadrunner- spectrum to download messages but can't send messages. I talked to Spectrum and they said all my setting for output are correct. What do I do now? Tom L. "Tlally@nycap.rr.com"

I had to reinstall Thunderbird when I lost my hard disc. So far, I've got Thunderbird linked with roadrunner- spectrum to download messages but can't send messages. I talked to Spectrum and they said all my setting for output are correct. What do I do now? Tom L. "Tlally@nycap.rr.com"

All Replies (3)

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If you post your SMTP server settings, someone here may have suggestions.

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Incoming server webmail.spectrum.net port 993

Outgoing server webmail.spectrum.net port 587

Also tried."mail.twc.net" on both no good

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I am no guru on spectrum, but please try mobile.charter.net for both . Also, the complete SMTP setup itself is often the problem, such as whether SSL/TLS or STARTTLS or OAUTh2 or complete email address, etc. That is why we routine ask for the complete setup information. Let me know how the charter server goes. We have some experts here on spectrum, and I hope they see the thread.