This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Firefox not supporting ZOOM

  • 3 tontu
  • 0 am na jafe-jafe bii
  • 5 views
  • i mujjee tontu mooy jonzn4SUSE

yomiryam
yomiryam
more options

When I enter ZOOM using FIREFOX browser, the message I receive is that FIREFOX does not support ZOOM connecting to my microphone/audio (I connect to ZOOM via browser). This did work up until about 2 weeks ago.

Any ideas?

When I enter ZOOM using FIREFOX browser, the message I receive is that FIREFOX does not support ZOOM connecting to my microphone/audio (I connect to ZOOM via browser). This did work up until about 2 weeks ago. Any ideas?

All Replies (3)

zeroknight
zeroknight
more options

Try clearing site cookies and disabling Tracking Protection for the site.

Does it still happen in Troubleshoot Mode?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check the Web Console for relevant-looking messages.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

This Zoom test works for me. see screenshot https://zoom.us/test