This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

E-mail headers show but not the body of the e-mail

  • 3 tontu
  • 1 am na jafe-jafe bii
  • i mujjee tontu mooy christ1

ballers
ballers
more options

A few times now I've had a batch of incoming e-mails where the date, sender, header information are all there but the body of the e-mail shows: FXCG9w89iTyF8D70T5uihi9D instead of the message. I don't know what this means or why it happens. Can you explain and help me find a solution?

A few times now I've had a batch of incoming e-mails where the date, sender, header information are all there but the body of the e-mail shows: FXCG9w89iTyF8D70T5uihi9D instead of the message. I don't know what this means or why it happens. Can you explain and help me find a solution?

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

What is your Thunderbird version? What is your account type - POP or IMAP?

Helpful?

ballers
ballers Ki laajte
more options

Thunderbird version 128.1.0esr (32-bit) account type is IMAP

Helpful?

christ1
christ1
  • Top 25 Contributor
more options

You possibly experience the folder corruption problem described in this bug. https://bugzilla.mozilla.org/show_bug.cgi?id=1890230

Try to repair the affected folder(s). Right-click the folder - Properties - Repair Folder

Helpful?

Laajal dara

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.