This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have no new mail coming in since Aug. 26, 2024, and can't send emails either

  • 1 tontu
  • 0 am na jafe-jafe bii
  • i mujjee tontu mooy sfhowes

more options

When I send an email a box comes up saying SSL received a record with an incorrect Message Authentication code. Configuration related needs to be corrected. So I am unable to send emails and they won't save in drafts either. How can I fix this?

default server says smtp.xplornet.ca , but I will get a message that my imap server has timed out ??

Thank you for your time

When I send an email a box comes up saying SSL received a record with an incorrect Message Authentication code. Configuration related needs to be corrected. So I am unable to send emails and they won't save in drafts either. How can I fix this? default server says smtp.xplornet.ca , but I will get a message that my imap server has timed out ?? Thank you for your time

All Replies (1)

more options

I think you need to update your settings to:

incoming IMAP imap.xplore.net, port 993, SSL/TLS security, authentication = normal password, User Name = email address

outgoing SMTP smtp.xplore.net, port 465, SSL/TLS security, authentication = normal password, User Name = email address

https://support.xplore.ca/s/article/Server-Settings-for-Xplore-Emails?language=en_US

Helpful?

Laajal dara

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.