This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to stop Thunderbird from try to connect to an account - pop-up window

  • 1 tontu
  • 0 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy next

more options

Hi there! i have a gmail account I no longer have access to (it's a shared account and I don't have the new password) but I would like to keep the account in Thunderbird so that I have access to old email and it's already set if I need to activate it in the future. The problem is I keep getting the google pop-up window asking to log in...is there a a way to "sleep" the account and prevent this obnoxious pop-up window from appearing?

It's driving me mad

thanks

Hi there! i have a gmail account I no longer have access to (it's a shared account and I don't have the new password) but I would like to keep the account in Thunderbird so that I have access to old email and it's already set if I need to activate it in the future. The problem is I keep getting the google pop-up window asking to log in...is there a a way to "sleep" the account and prevent this obnoxious pop-up window from appearing? It's driving me mad thanks
Nataali seetu yiñ ci takkaale

All Replies (1)

more options

For english support -> https://support.mozilla.org/en-US/