Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No menu or windows appear after clicking on Firefox for Mac

  • 1 tontu
  • 0 am na jafe-jafe bii
  • i mujjee tontu mooy orlando_au

orlando_au
orlando_au
more options

I've tried uninstalling and re-installing the latest version for Mac. Firefox appears as open in the Dock but when double clicking to open, there is no menu bar or windows. When I right click on Firefox app, I click on "New Window" but still nothing appears.

I've tried uninstalling and re-installing the latest version for Mac. Firefox appears as open in the Dock but when double clicking to open, there is no menu bar or windows. When I right click on Firefox app, I click on "New Window" but still nothing appears.

All Replies (1)

orlando_au
orlando_au Ki laajte
more options

Hi, thank you for your reply. I've opened Firefox by pressing the Option button and I press Refresh Firefox. Firefox works normally, but after I quit and reopen without pressing the Option button, the top menu bar is dimmed and I try and click on "New Window" from the dock but nothing happens.

I've also tried installing U Block Origin and I still have the same problem.

Helpful?

Laajal dara

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.