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Unable to send or receive email (Gmail <-> Thunderbird)

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  • 0 am na jafe-jafe bii
  • i mujjee tontu mooy Dierkdk

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Unable to send or receive emails, via several gmail accounts. Thunderbird 128.5.2esr (64-bit); Windows 11 Home, 23H2 Have used Thunderbird and Gmail together for over a decade - various glitches along the way, but nothing for which some solution was not found, at least up until now.

1) On Dec 31, 2024, received an error msg "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." Thunderbird Inbox for that gmail account had grown bloated - in part because Message Filtering had stopped working (another issue...): moved / deleted a bunch of emails, and was able to receive new ones.

2) On Jan 1, 2025, ALL gmail accounts stopped receiving messages, initially with error of "Connection to server.pop.gmail was reset." As of today (Jan 4), all accounts are still non-functioning, but T'bird has given up even throwing up an error when attempting to retrieve messages. Attempting to Send a msg results in: "An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Cannot connect to SMTP server 172.253.113.109 (172.253.113.109:587), connect error 10060."

3) Running Nordvpn and Norton security suite. Have defeated both, to no avail. (With close / reopen T'bird; Reboot system thrown in for good measure.) Note: Have ran both of those apps, with Thunderbird, literally for years without any known problems due to the combination.

4) Confirmed that the Gmail / Thunderbird settings agreed with Gmail recommendations (and each other).

5) Removed permission for one of the accounts from google's site, hoping T'bird would prompt for new one: no go. Then TRIED to Remove the Thunderbird-stored Account Password for that account, but was stymied by a "Windows Security" dialog asking for an Account PIN: Do not recall ever creating such a beast for Thunderbird, and none of the possible stored Passwords proved acceptable. Also wonder why a Windows Security dialog is being tossed up from within T'bird.) (The dialog box offers up a "try another way" option, but that simply calls up a prompt for Username / Password: NO COMBINATION of those worked. Note that ALL such combos are stored in Bitwarden and eWallet, and work for those same accounts in other access situations.)

Obviously a frustrating situation. Am posting this in the hope that someone will be able to provide suggestions. In the meantime, have decided that it may be wise to look for alternative email solutions, although that is definitely a Non-Optimal approach: am a fan of Copernic Desktop Search, which only works with either Thunderbird or Outlook, and I have much preferred T'bird over the years.

Unable to send or receive emails, via several gmail accounts. Thunderbird 128.5.2esr (64-bit); Windows 11 Home, 23H2 Have used Thunderbird and Gmail together for over a decade - various glitches along the way, but nothing for which some solution was not found, at least up until now. 1) On Dec 31, 2024, received an error msg "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." Thunderbird Inbox for that gmail account had grown bloated - in part because Message Filtering had stopped working (another issue...): moved / deleted a bunch of emails, and was able to receive new ones. 2) On Jan 1, 2025, ALL gmail accounts stopped receiving messages, initially with error of "Connection to server.pop.gmail was reset." As of today (Jan 4), all accounts are still non-functioning, but T'bird has given up even throwing up an error when attempting to retrieve messages. Attempting to Send a msg results in: "An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Cannot connect to SMTP server 172.253.113.109 (172.253.113.109:587), connect error 10060." 3) Running Nordvpn and Norton security suite. Have defeated both, to no avail. (With close / reopen T'bird; Reboot system thrown in for good measure.) Note: Have ran both of those apps, with Thunderbird, literally for years without any known problems due to the combination. 4) Confirmed that the Gmail / Thunderbird settings agreed with Gmail recommendations (and each other). 5) Removed permission for one of the accounts from google's site, hoping T'bird would prompt for new one: no go. Then TRIED to Remove the Thunderbird-stored Account Password for that account, but was stymied by a "Windows Security" dialog asking for an Account PIN: Do not recall ever creating such a beast for Thunderbird, and none of the possible stored Passwords proved acceptable. Also wonder why a Windows Security dialog is being tossed up from within T'bird.) (The dialog box offers up a "try another way" option, but that simply calls up a prompt for Username / Password: NO COMBINATION of those worked. Note that ALL such combos are stored in Bitwarden and eWallet, and work for those same accounts in other access situations.) Obviously a frustrating situation. Am posting this in the hope that someone will be able to provide suggestions. In the meantime, have decided that it may be wise to look for alternative email solutions, although that is definitely a Non-Optimal approach: am a fan of Copernic Desktop Search, which only works with either Thunderbird or Outlook, and I have much preferred T'bird over the years.

All Replies (2)

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re :3) Running Nordvpn

Test: Switch the VPN off. Gmail does not like VPN. Gmail is expecting the IP for your computer and VPN hides it, so gmail thinks you are a hacker.

Helpful?

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Thanks for input, but as previously noted: 3) Running Nordvpn and Norton security suite. Have defeated both, to no avail.

As also noted, the Thunderbird <-> Gmail link has worked fine for years (since at least 2018) with both Nord and Norton running: has there been some recent change (on google's part perhaps?) that would alter that? Even if so: defeating one or the other or BOTH has not resulted in a connection.

Reverted to checking gmail on the web over the weekend - while also looking for alternatives to T'bird (without great success....). Next Logical Step seems to be to tell Gmail to Stop T'bird's access, and they try to re-establish. - ?? -

Helpful?

Laajal dara

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