Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how to remove firefox setup3.6.8exe which did not complete downloading? Icon remains as broken file

  • 1 tontu
  • 7 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy cor-el

more options

Began download of firefox setup 3.6.8 exe. It stopped, did not complete. Icon remains on desktop as "3.6.8.exe Part, Broken File. Cannot uninstall and clear it. Can delete the icon, then it reappears when computer reboots. How can I remove the partially installed setup file? And get rid of the icon?

Began download of firefox setup 3.6.8 exe. It stopped, did not complete. Icon remains on desktop as "3.6.8.exe Part, Broken File. Cannot uninstall and clear it. Can delete the icon, then it reappears when computer reboots. How can I remove the partially installed setup file? And get rid of the icon?

All Replies (1)

more options

Try this to delete the file:

  • Open the Task Manager (XP:Ctrl+Alt+Del; Vista/Win7:Shift+Ctrl+ESC) and go to the "Processes" tab.
  • In the Process tab, right-click on the Explorer.exe process and select "End Process".
  • In Task Manager, use: "File > New Task > Browse" and browse to the folder containing the file and delete the file via the right-click context menu.
  • Start a new explorer process via " File > New Task (Run)": explorer.exe

See also: http://ccollomb.free.fr/unlocker/ - UNLOCKER 1.8.7 BY CEDRICK 'NITCH' COLLOMB http://www.emco.is/products/move-on-boot/features.php - MoveOnBoot http://www.emco.is/products/move-on-boot/screenshots.php