This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

MZilla home opens with no location bar, no back arrows, bookmarks, etc

  • 2 tontu
  • 2 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Helper7677

more options

Mozilla Firefox Start Page is a back blue line: below which there is a Google Box. Repeat: no location bar, no bookmark, no options, no back arrow etc.Thanks in anticipation of help.

Mozilla Firefox Start Page is a back blue line: below which there is a Google Box. Repeat: no location bar, no bookmark, no options, no back arrow etc.Thanks in anticipation of help.

All Replies (2)

more options
  • If, on Windows, in Firefox 3.6 the menu bar is hidden then press and hold the Alt key down or press F10, that should make the "Menu Bar" appear
  • Go to "View > Toolbars" and check-mark "Menu Bar" with a click on it to make that permanent. See Restore the Menu bar in Firefox).
  • Make sure that you have the "Navigation Toolbar" and the "Bookmarks Toolbar" visible: "View > Toolbars"
  • If items are missing then see if you can find them in the "View > Toolbars > Customize" window
  • If you see the missing item in the Customize window then drag it back from the Customize window onto one of the toolbars.
  • If, in "View > Toolbars > Customize", you do not see that item then click the "Restore Default Set" button

See also Back and forward or other toolbar buttons are missing and Customize Firefox controls, buttons and toolbars

See http://kb.mozillazine.org/Toolbar_customization

more options

You have 3 out-of-date plugins with known security issues. You should update them.

  • Macromedia Shockwave for Director Netscape plug-in, version 10.1
  • Shockwave Flash 10.1 r82
  • Java Plug-in 1.6.0_01 for Netscape Navigator (DLL Helper)
  1. Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
  2. Update Shockwave for Director
    • NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    • When the download is complete, exit Firefox (File > Exit)
    • locate and double-click in the installer you just downloaded, let the install complete.
    • Restart Firefox and check your plugins again.
    • Download link and more information: http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
  3. Update Shockwave Flash
  4. Update Java: