This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

I can update Firefox 3.6 manually but I've never been able to get the auto-update to work

  • 3 tontu
  • 2 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy Darren1967

Darren1967
Darren1967
more options

I also had this problem with Firefox 3.0 and 3.5 too.

Basically, I've never been able to get Firefox to auto-update. It will download the small 2 MB or so file and fail upon restarting and attempting to install the update. It then tries to download the full 11 MB update and also fails. This has happened with every build of 3.6 including the most recent 3.6.12. I can download 3.6.13 and install manually with no issues however.

I'm a UK resident and use the En-GB version of Firefox. I can't help wondering if the problem arises because Firefox is attempting to download and install the En-US version? I noticed that the full download for the En-GB version is 8 MB yet the auto-update when it attempts to install the full version is almost 11 MB!

It's annoying that the browser's own updater fails to work as it should not be necessary to manually download and install updates.

I also had this problem with Firefox 3.0 and 3.5 too. Basically, I've never been able to get Firefox to auto-update. It will download the small 2 MB or so file and fail upon restarting and attempting to install the update. It then tries to download the full 11 MB update and also fails. This has happened with every build of 3.6 including the most recent 3.6.12. I can download 3.6.13 and install manually with no issues however. I'm a UK resident and use the En-GB version of Firefox. I can't help wondering if the problem arises because Firefox is attempting to download and install the En-US version? I noticed that the full download for the En-GB version is 8 MB yet the auto-update when it attempts to install the full version is almost 11 MB! It's annoying that the browser's own updater fails to work as it should not be necessary to manually download and install updates.

All Replies (3)

Hwy101
Hwy101
more options

I can not up date to: 3.6.13 -from 3.6.12 <sigh> I do not know what to do?

Hwy101
Hwy101
more options

Hi Hwy101 Back - I just did a FULL Install and Have been Asked to Reboot 2 Times - I have done this (Reboot) to no Avail! I am being continually asked to Reboot EACH Time Firefox Starts <sigh> WHY? And what do I do to get to 3.6.13 if a FULL Install won't work?

Darren1967
Darren1967 Ki laajte
more options

@Hwy101 - Have you tried uninstalling v3.6.12 first then clean installing the full version of v3.6.13?