This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

drop down menus are not displaying when clicked

  • 1 tontu
  • 7 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy cor-el

seawied
seawied
more options

Out of the blue today, all drop-down menus, including "File," "View," bookmarks," and anything I right click, do not display the proper drop down menu. Instead, I only see the shadow on the upper right side of the box.

Out of the blue today, all drop-down menus, including "File," "View," bookmarks," and anything I right click, do not display the proper drop down menu. Instead, I only see the shadow on the upper right side of the box.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.