This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i cannot play you tube videos in firefox 3.6, i get prompted to download adobe flash and do and it still does not work. you tube vids play fine in explorer. what to do?

  • 1 tontu
  • 4 am na jafe-jafe bii
  • 9 views
  • i mujjee tontu mooy cor-el

more options

I used 2 play you tube vids fine in firefox. I then got an unwanted "Jixey" installed and went to safe mode and set defaults and got rid of Jixey. Now no matter what i do i can't play you tube videos. It keeps prompting me to download latest version of adobe flash player which i do. It tells me download cannot continue until i close firefox which i do. Adobe flash is downloaded but i still cannot play you tube videos. You tube vids play fine in explorer. Any suggestions???????????

I used 2 play you tube vids fine in firefox. I then got an unwanted "Jixey" installed and went to safe mode and set defaults and got rid of Jixey. Now no matter what i do i can't play you tube videos. It keeps prompting me to download latest version of adobe flash player which i do. It tells me download cannot continue until i close firefox which i do. Adobe flash is downloaded but i still cannot play you tube videos. You tube vids play fine in explorer. Any suggestions???????????

All Replies (1)

more options

IE uses an ActiveX control to handle Flash objects.
Firefox uses a different NPAPI plugin.

See http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller

You can visit the Adobe welcome and test page to verify if the installation is successful.

See also: