We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unable to close tabs after a new tab is opened automatically and suddenly

  • 1 tontu
  • 13 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy cor-el

more options

Recently, after the latest update, this problem has been occurring quite often. When i am using multiple tabs, the browser will suddenly open a new tab automatically. The new tab is empty. When i try to close the tab, it cannot be closed. i tried closing other tabs that i was using but they too cannot be close. i have to restart the browser and the problem will be solved. But the problem will resurface after awhile of using multiple tabs again. The problem is more frequent when i am using more tabs.

Recently, after the latest update, this problem has been occurring quite often. When i am using multiple tabs, the browser will suddenly open a new tab automatically. The new tab is empty. When i try to close the tab, it cannot be closed. i tried closing other tabs that i was using but they too cannot be close. i have to restart the browser and the problem will be solved. But the problem will resurface after awhile of using multiple tabs again. The problem is more frequent when i am using more tabs.

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: