This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

My bookmarks have been erased by 4.0 update and I cant add new ones. I had a backup of them but it wont restore it either.

  • 1 tontu
  • 5 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy TonyE

cav719
cav719
more options

My bookmarks have been erased by 4.0 update and I cant add new ones. I had a backup of them but it wont restore them either.

My bookmarks have been erased by 4.0 update and I cant add new ones. I had a backup of them but it wont restore them either.

All Replies (1)

TonyE
TonyE
  • Moderator
more options

It sounds like there is a problem with the file that stores bookmarks, for details of how to fix that see http://kb.mozillazine.org/Locked_or_damaged_places.sqlite