Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I start Firefox on my Vista machine, the busy icon displays for a few seconds, then goes away, but the firefox window never appears. The task manager indicates that it is running, but there is no firefox window. Restarting sometimes works.

  • 2 tontu
  • 11 am na jafe-jafe bii
  • 6 views
  • i mujjee tontu mooy fboericke

more options

My machine is HP xw4600 Workstation Intel Core2 duo CPU E7600 @ 3.06 GHz 3.07 GHz 2.00 GB Ram 32-bit Operating system

Windows Vista Business Service Pack 2

My default browser is Internet Explorer SVN is running in the background

The Task Manager shows firefox.exe process running with 17,340K of memory, but does not show up in the applications tab. I trided starting as asministrator - still no window, but it now shows up in the applications tab of the Task Manager.

My machine is HP xw4600 Workstation Intel Core2 duo CPU E7600 @ 3.06 GHz 3.07 GHz 2.00 GB Ram 32-bit Operating system Windows Vista Business Service Pack 2 My default browser is Internet Explorer SVN is running in the background The Task Manager shows firefox.exe process running with 17,340K of memory, but does not show up in the applications tab. I trided starting as asministrator - still no window, but it now shows up in the applications tab of the Task Manager.

All Replies (2)

more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.

See:


more options

Thanks for the quick reply. I've submitted a help ticket to our IT department with your suggestion. I'll let you know if that worked.