This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hi, I have a problem with the italian keyboard on Mozilla Firefox. I cannot use the '@' symbol with Mozilla Firefox on contact forms of sites created with Moonfruit.com.

  • 1 tontu
  • 3 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy cor-el

more options

Hi, I have a problem with the italian keyboard on Mozilla Firefox. I use the italian keyboard and i cannot use the '@' symbol with Mozilla Firefox on contact forms of sites created with Moonfruit.com like this: http://www.projectwine.com.au/contact. It seems that the problem happens only with the italian keyboard. For example I have no problem with Internet Explorer. I think it is a Firefox bug. May you fix this problem please? Thank you.

Hi, I have a problem with the italian keyboard on Mozilla Firefox. I use the italian keyboard and i cannot use the '@' symbol with Mozilla Firefox on contact forms of sites created with Moonfruit.com like this: http://www.projectwine.com.au/contact. It seems that the problem happens only with the italian keyboard. For example I have no problem with Internet Explorer. I think it is a Firefox bug. May you fix this problem please? Thank you.

All Replies (1)

more options

See:

It is possible that you have switched the keyboard layout by accident.

  • Make sure that you have the Language bar visible on the Windows Taskbar.
  • You can do that via the right-click context menu of the Taskbar: Toolbars > Language Bar.
  • Check the keyboard language (keyboard layout) setting for the application that has focus via the icon on the Language bar.
  • You need to do that while Firefox has focus because Windows remembers the keyboard layout setting per application.
  • The default keys to rotate the layout is a combination (Ctrl+Shift or Alt+Shift) that can easily be used in Firefox to activate a menu item.
  • To avoid an unintentional switch assign a specific key sequence (Alt/Ctrl+Shift+number) to select keyboard layouts and remove the key combination to rotate layouts (Alt+Shift or Ctr+Shift)

Control Panel > Regional and Language Options > Keyboards and Languages > Change keyboards > Advanced key settings > Change key sequence